Catalog Number 11418262171 |
Device Problem
Non Reproducible Results (4029)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The event occurred in (b)(6).Occupation: occupation ni equals lay user / patient.
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Event Description
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The initial reporter complained of questionable results from an accutrend plus meter serial number (b)(4).At 6:19 am the result from the meter was 5.30 mmol/l.At 6:26 am the result from the meter was 6.93 mmol/l.At 6:36 am the result from the meter was 4.29 mmol/l.At 6:41 am the result from the meter was 6.46 mmol/l.The erroneous results were reported outside of the laboratory.There was no allegation of an adverse event.The customer stated that they perform the testing first thing in the morning after fasting.The customer's meter and test strip have been requested for return.
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Manufacturer Narrative
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The customer's meter and strips were returned for investigation.The returned product was measured in comparison to a retention meter and master lot strips.Testing results (qc range: 151 - 193 mg/dl): qc 1: 180 mg/dl, qc 2: 173 mg/dl, qc 3: 176 mg/dl.All inr values were within the specified maximum difference between measurements.No error messages occurred.The returned material and the retention material meet specifications.Customer samples cholesterol lot 349024-02 and retention samples cholesterol lot 349024-02 were measured with controls level low /high lot 403614-01 on customer accutrend plus devices and reference devices.
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Search Alerts/Recalls
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