Manufacturer's investigation conclusion: the report of a power on test fail:s1 alarm was confirmed and reproduced during testing of the returned centrimag 2nd gen primary console (sn (b)(4)).The returned console was evaluated and tested at mcs zurich.The console was connected to a test mag monitor and mains supply and then powered on.During boot-up the console failed self-test with error "power on self-test fails:s1", confirming and reproducing the reported event.Next, the console was opened for inspection.No noticeable issues were seen.While open, the console was turned on and allowed to run through the self-test.This time, the self-test passed, which shows that the issue is intermittent.With the self-test passing, the console was connected to the monitor and a log file was downloaded.The console's log file showed a power button fault.On (b)(6) 2019 sub-fault "sf_sps_power_button_inconsistent" occurred and triggered the alert "power on self-test fail:s1".With this fault identified, the power button assembly was replaced with a new one.Once the defective power button assembly was replaced the issue did not re-occur.The damaged housing and front overlay were replaced with new components.The console was then re-processed according to the repair and maintenance procedure the unit passed all tests.The repaired and tested unit was forwarded to burlington service depot for final processing and disposition.The root cause of the defective power button assembly could not be conclusively determined during the investigation.No further information was provided.The manufacturer is closing the file on this event.
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