Date rec¿d by mfr : 20jun2019, date of report : 26jun2019.The manufacturer¿s international service technician could not duplicate the reported problem.The service technician replaced the lcd preventively.Since the lcd changed to the 2nd gen model, the user interface (ui) pcba, the 2nd gen lcd cable, the ui pcba-lcd cable and the 2nd gen lcd tray were replaced.The unit was checked overall, run in tested, cleaned and functionally tested and no abnormality was confirmed.There is a relationship of the device to the reported problem.The root cause cannot be determined until the device is returned and investigated.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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