Evaluation of the transducer confirmed the imaging issue as described by the customer.Investigation of the device noted oil separation within the lens, beading separated from the sheath, damage to the beading, fluid ingress into the connector, and cut rubber on the handle.The extensive physical damage to the transducer inhibited the overall performance of the device and is indicative of improper maintenance.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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