The reported event was confirmed, however, the cause was unknown.Visual evaluation of the photo sample noted one opened (without original packaging), used silicone foley catheter.Visual inspection of the sample noted the catheter to be knotted.This product is out of specification.Although the reported event was confirmed, the root cause could not be determined.A potential root cause for this failure could be "incorrect catheter positioning / restraint".The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following: "to deflate catheter balloon: gently insert a syringe in the catheter valve.Never use more force than is required to make the syringe stick in the valve.If you notice slow or no deflation, re-seat the syringe gently.Allow he balloon to deflate slowly on its own.Do not aspirate or manually accelerate he deflation of the balloon.If permitted by hospital protocol, the valve arm may be severed.If this fails, contact adequately trained professional for assistance, as directed by hospital protocol.Visually inspect the product for any imperfections or surface deterioration prior to use." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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