On april 15, 2019 immucor technical support used a remote electronic connection method to assess files on galileo echo instrument serial number (b)(4) to review data and image files; no problems were noted.On april 24, 2019 an immucor field service engineer (fse) inspected the instrument at the customer site.The fse completed annual preventative maintenance with no issues identified by fse w/ passing acceptable results.Fse was able to successfully verify instrument was performing in specification as echo preventative maintenance form was completed without issue.No issues were identified with echo and instrument continues to operate as intended.(b)(4).
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