The device in question was manufactured prior to an process improvement where an automatic punching press was implemented to improve placement and seating of the ball bearings and springs.The clean lot for use of this automatic punching press is se (may 2018) and the device in question (lot rl) was manufactured in december 2017.Although, the device was not returned nor were pictures supplied this complaint has been received previously so it is confirmed.A non-conformance will be initiated to finalize the customer complaint since a corrective action has been implemented.
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