Model Number #HL 20, 4-PUMPS CONSOLE BASE |
Device Problems
Increased Pump Speed (1501); Failure to Pump (1502)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/13/2019 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental medwatch will be submitted after new information has been received.(b)(4).
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Event Description
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It was stated that during the ongoing surgery the error messages "run away" and "safety-s" occured on arterial pump.No indication of actual or potential for harm or death was stated.No further information provided.Complaint# (b)(4).
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Event Description
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Reference number: (b)(4).
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Manufacturer Narrative
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The defective device was removed from clinical use and sent to ssu warehouse for investigation.Getinge ssu replaced the device at customers site with a hlm device.The defective device was repaired by the ssu, but customer will keep the new hlm device.The replaced parts were not investigated yet by the ssu as the device was already replaced, therefore no most probable root cause could be determined.We will reopen the complaint when the parts were investigated and if significant information becomes available.The reported failure " run away and safety-s error" could not be confirmed.The occurrence rate is below the acceptance rate, thus no remedial action required.The ocurrance rate related to the reported issue is currently being monitored as part of maquet cardiopumonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Manufacturer Narrative
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The getinge field service technician (fst) was sent out to perform service works.According to the service report following works have been done: the fst checked and replaced optical tacho pcba (hl20 rpm) (material# 701020599, serial# (b)(6)) in pumps serial number (b)(6).The control pcba safety system (hl20) (material# 701007756, serial# (b)(6)) was also replaced in pump serial number (b)(6).Furthermore, the fst cleaned all carbon brushes in all pumps and verified voltages on all test points which was ok.After repair unit has been tested for one day and found working in satisfactory condition.The defective part have been requested but feedback is pending.A supplemental medwatch will be submitted after new information has been received.
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Event Description
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Complaint# (b)(4).
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Search Alerts/Recalls
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