Manufacturer's investigation conclusion: the reported event of a drop in speed and flow, a flow below minimum alarm, and a clicking sound coming from the motor was not confirmed.The centrimag motor was returned for analysis.The motor underwent resistance and insulation testing and passed.The returned motor was forwarded to the service depot.The motor was evaluated and tested under work order # (b)(4).The service depot was unable to verify or duplicate the reported event of a clicking noise from the motor, a speed and flow drop, and a flow below minimum alarm.The motor was tested for an extended period of time with the returned and associated console, flow probe, and monitor.No alarms or issues occurred with the flow.No faults were found, and the motor performed as intended.Per field action ¿fa-q318-mcs-1¿, the motor¿s cable was inspected for breakdown and no issues were found.Reports of similar events will continue to be tracked and monitored.The root cause for the reported event of a clicking noise from the motor, a speed and flow drop, and a flow below minimum alarm was not conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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The device returned for analysis.The complaint investigation determined the reported difficulty was the result of a design related issue.After review of this event and similar incidents, abbott has decided to initiate a voluntary field action for centrimag.Abbott performed a comprehensive investigation which included device analysis, manufacturing evaluation and trend analysis.
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