As reported the user unintentionally damaged the mesh during insertion using a spatula.Photos were provided, and show where the spatula penetrated the mesh leaving a tear/hole in the mesh.Based on the event as reported the sample is not needed for root cause determination.This complaint is confirmed for tear/hole in the mesh being caused by the spatula being used to insert the mesh.Root cause is determined to be use related as the instructions-for-use instruct the user to insert the mesh using a finger not an instrument.Per the instructions-for-use, "with finger inside positioning slit of pocket, roll the patch around finger and insert into the previously crated pocket.The "memory recoil ring" enables simplified positioning." a review of the manufacturing records was performed and found that the lot was manufactured to specification.To date this is the only reported complaint for this manufacturing lot of (b)(4) units released for distribution in december 2017.Not returned.
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