The product was not returned for evaluation; consequently, no product evaluation was performed.Trend analysis, risk analysis and/or directions for use review were considered acceptable, with the product performing within anticipated rates.The device history record (dhr) was reviewed and there were no discrepancies or unusual findings that relate to the reported issue.Based on the current information, the root cause of the event could not be conclusively determined.However, the most probable cause may be related to operational context, wherein if the intraocular lens (iol) is not loaded according to the directions for use (dfu), the iol haptics could be pinched during the closing process of the cartridge wings.As a consequence, the plunger will elongate the optic from the haptic.The increasing of the advancing force will be directed to the junction (haptic to optic) and may tear the haptic off.It is important to manage the haptics during the closing procedure.This can be ensured with a sterile loading forceps by pressing the optic down and align the haptics towards the optic.If additional information becomes available, an additional investigation will be conducted.No corrective action necessary at this time.
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