No sample or lot number information has been received by manufacturing for evaluation.As the affected lot is not known, the device history record could not be reviewed, but a 100% final inspection is performed for this product.A root cause cannot be ascertained because the damage cannot be confirmed without receiving a sample for investigation.A possible root cause could be due to external impact.The soft tip has to be inserted axially aligned with the valve trocar and then moved slightly back before it is completely inserted into the trocar cannula otherwise, kinking of the soft tip may occur provoking a potential shearing-off of the soft tip.A malfunction of the device could not be determined.As the sample is not available for investigation, damage cannot be confirmed or rather a root cause cannot be identified.Should a sample return, this file will be reopened and the sample investigated.(b)(4).
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