Model Number 71940-01 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problems
Hypoglycemia (1912); Vertigo (2134); Sweating (2444)
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Event Date 05/06/2019 |
Event Type
Injury
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Manufacturer Narrative
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The customer's products have been requested for investigation.A follow-up report will be filed once the product is returned or additional information is obtained.The date of manufacture is unknown.The date listed is the date when abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer¿s caregiver reported that on (b)(6) 2019 customer¿s adc freestyle libre sensor produced a ¿scan again in 10¿ message and because of this no result was produced.At the time when the message displayed, the customer was experiencing ¿vertigo and perspiration¿.Caller noted customer had contact with a healthcare provider who treated the customer with sugar.No additional treatment was reported.There was no report of death or permanent injury associated with this event.
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Manufacturer Narrative
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No product has been returned.Extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhrs (device history review) for the fs libre sensor and fs libre sensor kit were reviewed and the dhrs showed the fs libre sensor and sensor kit passed all tests prior to release.All review activities conducted above, including but not limited to the final release testing specifically associated with the manufacture of this product, are sufficient information in order to show if the product has met specifications prior to release.If the product is returned, the case will be re-opened and a physical investigation will be performed.
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Event Description
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Customer¿s caregiver reported that on (b)(6) 2019 customer¿s adc freestyle libre sensor produced a ¿scan again in 10¿ message and because of this no result was produced.At the time when the message displayed, the customer was experiencing ¿vertigo and perspiration¿.Caller noted customer had contact with a healthcare provider who treated the customer with sugar.No additional treatment was reported.There was no report of death or permanent injury associated with this event.
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Search Alerts/Recalls
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