(b)(4).The actual sample was not returned; however, the customer did return an unopened representative sample.A visual exam was performed and no kinking was observed.The sample was then tested on supply tubing and connector test with no functional issues found.The device history record of batch number 74j1801844 that belong to catalog number 1115cc has been reviewed and no issues or discrepancies were found which could potentially be related to this complaint.No non-conformance reports were originated for the lot in question that can be associated to the complaint reported.The dhr shows that the product was assembled and inspected according to specifications.Based on the investigation performed, the reported complaint could not be confirmed.There were no issues found with the returned representative sample.The actual device was not returned.
|