This follow-up report is being submitted to relay additional information.The complaint is confirmed.On visual inspection, the contra angle driver appears to be in fair overall shape with minor discoloration noted.When rotating the bottom of the driver, there wasn't any significant sticking or resistance noted.An sp-2379 lot# 683420 contra angle driver blade was inserted into the collet and the assembly was functionally tested by attempting to drive a 2.4mm cancellous locking screw into a block of white oak wood.When the screw was driven approximately halfway, the driver was noted to stop functioning and the screw would not advance any further when rotating the gear.The driver was disassembled for further inspection and when disassembling the collet there were metal shavings noted to fall out from the assembly and the teeth of the gear were worn.The dhr was reviewed and there were no non-conformances found.There are no indications of manufacturing defects.The most likely underlying cause of the complaint is the gears experienced force in excess of what they were designed to encounter when driving the screw.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
|