(b)(6).(b)(4).Visual examination of the returned complaint device revealed the catheter was broken in two different sections and both sections were returned.The shaft was found twisted next to the balloon hub.Also, the balloon was found torn circumferentially next to the distal bond.Additionally, the device showed signs indicating it was highly manipulated.This failure is likely due to factors or conditions related to the procedure that could have affected its performance and its intended purpose such as; the technique used by the customer during the procedure, not using vacuum during the removal process, the amount of strength applied to the device during the advance/ removal of it, and/or the interaction between the balloon and the scope.Therefore, the most probable root cause is adverse event related to procedure.A review of the device history record (dhr) was performed and confirmed that this device met all material, assembly and performance specifications.
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It was reported to boston scientific corporation that a cre fixed wire dilatation balloon was used during an esophageal balloon dilation procedure performed on (b)(6) 2019.According to the complainant, during the procedure, the balloon was deflated and the device was attempted to be pulled out from the endoscope; however, the device could not be removed.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.Investigation results revealed that the catheter was found broken in two sections; therefore, this is now an mdr reportable event.
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