Intuitive surgical, inc.(isi) received the instrument involved with this complaint and completed the device evaluation.Failure analysis investigation confirmed the reported problem.The illuminator was installed onto a test system and failed to power up the vision side cart with errors 297 and 48238.One burned fuse was found.Based on the information provided at this time, this complaint is being reported because of system unavailability after start of a surgical procedure (first port incision) could lead to the procedure to be converted/aborted.
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It was reported that during a da vinci assisted surgical procedure, error 48238 occurred.The customer power cycled the system; however, error 297 occurred.An isi technical support engineer had the customer confirm the led indicator on the front panel of the illuminator was not blue.The surgeon made the decision to convert the procedure to traditional laparoscopic techniques.An isi field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The fse replaced the illuminator to resolve error 297.The system was tested and verified as ready for use.The illuminator is a component of the da vinci system that contains a high intensity light source to illuminate the surgical site.
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