Model Number ROSAP00045 |
Device Problem
Calibration Problem (2890)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/21/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted. (b)(4).
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Event Description
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Field service engineer (fse) was present onsite at (b)(6) (br17030) to perform a planned preventive maintenance.When attempting to perform the laser accuracy checks, the laser was unable to calibrate with the calibration plate.Fse tried multiple times to reset laser, turned the robot off and on, wiped off the laser lens, and reinstalled the.Dat calibration file.The laser was never able to calibrate.Robot passed accuracy checks and applicative test with the pointer.No patient involvement.
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Event Description
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Field service engineer (fse) was present onsite at riley children's (br17030) to perform a planned preventive maintenance.When attempting to perform the laser accuracy checks, the laser was unable to calibrate with the calibration plate.Fse tried multiple times to reset laser, turned the robot off and on, wiped off the laser lens, and reinstalled the.Dat calibration file.The laser was never able to calibrate.Robot passed accuracy checks and applicative test with the pointer.No patient involvement.
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Manufacturer Narrative
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The optical distance sensor mt-02-183 s16054 was received at manufacturing site on 16-jan-2020.A calibration test was performed by a field service engineer and the calibration passed.However, the measurement of the offset plate was not correct.Therefore, it is assumed that either the laser offset plate was slightly bent, or the laser had a malfunction.None of those solutions could be confirmed through our visual inspection.
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Event Description
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Field service engineer (fse) was present onsite at (b)(6) children's ((b)(6)) to perform a planned preventive maintenance.When attempting to perform the laser accuracy checks, the laser was unable to calibrate with the calibration plate.Fse tried multiple times to reset laser, turned the robot off and on, wiped off the laser lens, and reinstalled the.Dat calibration file.The laser was never able to calibrate.Robot passed accuracy checks and applicative test with the pointer.No patient involvement.
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Manufacturer Narrative
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The part was received at manufacturing site on 16-jan-2020.Corrected data: - b4 date of this report; - d4 additional device information - catalog number; - d10 device availability; - g4 date received by manufacturer; - h2 if follow-up, what type; - h4 device manufacturer date; - h10 additional narrative/data.
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Search Alerts/Recalls
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