(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.Evaluation summary: all available information was investigated.The returned device analysis confirmed the reported mechanical jam (clip close inability) and reported device operated differently.Furthermore, the investigation identified loose release crimper from the crimping cap.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot.Additionally, a review of the complaint history identified no similar incident reported from this lot.Based on all information, the reported mechanical jam of inability to open the clip and device operate differently than expected appears to be related to the loose release crimper.The observed loose release crimper appears to be related to a potential product quality issue.The issue is being addressed per internal operating procedures.Abbott vascular will continue to trend the performance of these devices.
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This is reported as returned device analysis noted the release crimper was loose.It was reported that during preparation of the clip delivery system (cds), the clip was unable to close.Troubleshooting attempts were done however without success.It was observed that the device felt different and there was resistance felt, however, it is unknown the type of resistance and at what point during prep it was felt.The device was not used.There was no patient involvement and no clinically significant delay to the intended procedure.No additional information was provided regarding this device issue.Subsequent returned device analysis noted the release crimper was loose.
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