It was reported that the implant received was for the right side, but the patient's defect was on the left side of the cranium and the implant could not be implanted.The patient was already opened when this was discovered, and in the end, the doctor decided to put an acrylic.No adverse events have been reported as a result of the malfunction.
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This follow-up report is being submitted to relay additional information.The complaint is confirmed.The complaint is that the implant was designed for the wrong side and could not fit.Design vendor and manufacturer of this part (cas) was notified of the fit problem and performed an investigation and provided their results.The following checks were performed:the design vendor discovered upon review of the diacom tags of the ct images indicated that the ct scans were taken with the patient in the feet first supine position.As a result of this, when the design was created in the software, it was designed on the right side and inverted.It also caused the design input form to reflect a right side implant, which was then approved incorrectly by the surgeon.The dhr of this product was reviewed and no non-conformance was found.There are no indications of manufacturing defects.For patient matched htr-pmi implants (pmxxxxxx) for the previous year (from the notification date) regarding fit issues leading to a major delay, there is a complaint rate of 0.81% which is no greater than the occurrence listed in the application fmea.The design vendor determined that the most likely underlying cause of this complaint is due to the scan operator did not set the patient position tag appropriately during ct image acquisition for case ¿pm621951¿ (images were tagged ¿ffs¿ instead of being tagged ¿hfs¿) and the defect location was misidentified in the dif, which was then approved incorrectly by the surgeon.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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