Date of event: unknown.The date received by manufacturer has been used for this field.Investigation summary: five samples were received.One sample has 7.5ml of blood in it and the plunger is out of the syringe.Another sample has 1.5ml of blood and the plunger rod is out of the syringe.There are other three samples with the plunger rod assembled: two have the plunger rod- rubber stopper all the way down and no tip cap; the other has the plunger rod-rubber stopper at 5ml it has the tip cap and a solution in it.A device history record review was completed with zero defects found.No quality notifications were written for this batch, nor for the associated assembly batches.Investigation conclusion: confirmed: bd was able to duplicate or confirm the customer's indicated failure mode with the samples provided.This is the 3rd complaint for the lot# 8348869 for the same defect or symptom.Previous complaint (b)(4).There was no documentation of issues for the complaint of batch 8348869 during the production run.Root cause description: failure mode is verified, however, the posiflush product is designed to flush the iv lines, not for drawing blood.This would be considered off label use.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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