Model Number EM200 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
Chemical Exposure (2570)
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Event Type
Injury
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Manufacturer Narrative
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Report confirmed.Evaluation determined that error code 15 occurred on the ipc.The likely cause was identified as the motor stalling.Device history record # (b)(4) was reviewed and did not reflect any conditions related to the current, reported malfunction.The device user manual warnings section includes instructions to check the device for damage before use.If damage is found, the device should not be used.We will continue to track and trend this complaint type.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Repair request initiated for device with the report of drill stopping and failing to power on within 2-3 seconds of startup and the console giving an error 15.The repair request was escalated to a product event due to product return in less than 90 days from purchase or repair.On follow up, it was confirmed that there was a 10-minute anesthesia extension because of the device malfunction where they need to repeatedly do testing to check for the cause of the issue.It was confirmed that there was no patient injury.
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Manufacturer Narrative
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Report confirmed.Evaluation determined that error code 15 occurred on the ipc.The likely cause was identified as the motor stalled.It was also noted that the cable was cut, housing was worn, device is sticking and failed the di electric test.Device history record #(b)(4) was reviewed and did not reflect any conditions related to the current, reported malfunction.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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Upon further follow up, it was confirmed that there is no need for a second surgery and the procedure was completed the same day with no additional intervention.
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Search Alerts/Recalls
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