Catalog Number 02G22-30 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This report is being filed on an international product list 2g22, that has a similar us product distributed in the us, list 4p53.Patient identifier, does not contain enough spaces, full id is (b)(6).An evaluation is in process.A followup report will be submitted when the evaluation is complete.
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Event Description
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The account generated (b)(6) on a donor ((b)(6) year old non-caucasian male) id (b)(6) on (b)(6) 2019.Additionally, the donor tested (b)(6), murex (b)(6), biorad (b)(6).No impact to patient/donor was reported.No additional specific patient information provided.
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Manufacturer Narrative
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Complaint ticket searches identified normal complaint activity for lot 94053fn00.Complaint trending report review determined no adverse trend for the issue for the product.The 2 return patient sample tubes were tested using an in-house retained kit of lot 94053fn00 and the hbsag q ii results (0.83 and 0.72 s/co) matched the nature of the customer complaint (nonreactive result).Clinical sensitivity testing was performed using an in-house retained kit of lot 94053fn00.All specifications were met indicating the lot is preforming acceptably.A review of the product quality history for lot 94053fn00 using search of the corrective and preventive actions system did not identify any issues associated with the customer observation.A review of product labeling concluded that the issue is sufficiently addressed.Using worldwide data a review of customer field data was performed for the assay which showed no atypical performance for the lot.No product deficiency was identified.
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Manufacturer Narrative
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Update to section lot number and section an evaluation is in process.A followup report will be submitted when the evaluation is complete.
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Event Description
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Additional information provided that the account stated the hepatitis b positive donor obtained a new sample which generated pcr positive results but architect method negative (0.97 s/co) and reactive (1.05 s/co) results.
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Search Alerts/Recalls
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