Catalog Number C2602 |
Device Problem
Defective Device (2588)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The device was not yet returned to the manufacturer for analysis.The plant investigation is in progress and a supplemental medwatch report will be submitted upon completion of the investigation.
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Event Description
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A sales representative reported on behalf of the customer that the c2602 cusa excel 36khz straight handpiece failed during surgery on an unspecified date.The handpiece alarm was going off after pressing test.The sales representative disconnected the handpiece and put it all back together again to make sure the technician didn't make an error and got the same problem.They pulled another handpiece to check to see if that would work and it did with no alarms.There was no patient injury reported.Additional information has been requested.
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Manufacturer Narrative
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The product was returned for evaluation and the technician found that the handpiece amplitude dropped down to 10%.The device history record (dhr) review showed no abnormalities that could be associated with the complaint incident.The reported failure was confirmed.The cause of the complaint incident was due to a faulty transducer.Udi: (b)(4).
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Search Alerts/Recalls
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