Brand name is unknown at this time.Exact product code is unknown at this time.The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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A device history record review could not be performed because a valid lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.One decontaminated sample was received at the manufacturing site for evaluation.The sample arrived without the original packaging or the lot number.Visual and functional evaluations were performed, and the reported condition could not be confirmed, the sample received met all specifications.A root cause could not be determined as the reported issue was not confirmed.Because a definitive root cause could not be determined, corrective action will be limited to manufacturing awareness at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for qa tracking and trending purposes.
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