The system was examined.The company representative did not indicate finding any issues that would be associated with the reported event.However, the slit lamp fiber was replaced.Based on the results of this investigation, with no additional, related information provided, the customer reported event was confirmed and root cause could not be determined conclusively.The manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.Based on the information obtained, the root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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