Model Number ZM-541PA |
Device Problems
Incorrect Measurement (1383); Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/03/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The customer that the transmitter keeps indicating wrong readings.When the customer check the patient readings on the cns, the readings differ and the patient's vitals seem fine.No consequence or impact to the patient was reported.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr part 803.56 if additional information becomes available.The following devices were being used in conjunction with the transmitter: central monitoring system (cns).
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Event Description
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The customer that the transmitter unit keeps indicating wrong readings.When the customer check the patient readings on the cns, the readings differ and the patient's vitals seem fine.No consequence or impact to the patient was reported.
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Manufacturer Narrative
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Details of complaint: on (b)(6) 2019 customer stated transmitter device gives inaccurate readings, differed what was showing on the cns.Customer did not provide information regarding the cns setup, clinical settings or what parameters were being monitored.Attempts were made to follow up with customer but no responses were received.Device was not sent to nka for evaluation.Service requested: troubleshooting.Service performed: troubleshooting.Investigation result: transmitter zm-541pa s/n (b)(6) was put into service on 5/2/2013.Service history shows no similar incidents.Due to lack of information provided, the root cause could not be determined.D11.Concomitant medical products: the following devices were being used in conjunction with the transmitter: central monitoring system (cns).Customer did not provide model/serial.
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Event Description
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The customer that the transmitter unit keeps indicating wrong readings.When the customer check the patient readings on the cns, the readings differ and the patient's vitals seem fine.No consequence or impact to the patient was reported.
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Search Alerts/Recalls
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