This event has been recorded by zimmer biomet under (b)(4).This medwatch is being filed to relay additional information.The following sections were updated/corrected: b4, b5, d4, d10, g4, g7, h2, h3, h6 and h10.D4: udi# - (b)(4).Reported issue: on (b)(6) 2019, it was reported that the hose end wouldn't push onto head of dermatome and hp would not cut off when applied on safety.The customer returned an air dermatome device, serial number 114009, for evaluation.The customer also returned a hose, for evaluation.Dhr review: the device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Zimmer biomet surgical has not previously repaired/evaluated air dermatome serial number(b)(6) as documented in the repair reports in livelink.Device evaluations results/investigation findings: product review of the air dermatome on (b)(6) 2019 revealed that the hose slid onto the swivel with no problem and the throttle lever and poppet worked properly.The torque was low on the thickness lever.The calibration and motor speed were within specification.The customer width plates were not returned for evaluation.Repair of the air dermatome was performed by zimmer biomet surgical on (b)(6) 2019 which included replacement of the semi-circle shaft bearings and vespel bearings.Air dermatome, serial number(b)(6) was then tested and functioned properly.It was repaired, inspected and tested.Probable cause/root cause: the reported event was never confirmed during inspection of the device.Therefore, the root cause could not be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Conclusion: review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended per for any adverse trends that may warrant further action.
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