Alleged failure: had an odd issue with some iris stents.Back to back cases, different rooms, different towers but both a 1588/l10 setup.The stents were inconsistent.I had to constantly plug/unplug them to get them to illuminate.Both might show up, both may be off, one may be off, one bright, etc.Per our phone conversation, i troubleshot it thoroughly in the room.I have two more stents from that box i can send back.During case- no pt harm or delay- case was completed.Lot ¿ 2302231.Rma (b)(4) salesforce case number (b)(4).The failure alleged in the complaint record was not confirmed/duplicated during the product investigation.The probable root causes could be the l10 console the u-kit was connected to had a broken laser diode or damaged emitting fiber during insertion.The product was returned for investigation and the failure mode will be monitored for future reoccurrence.The device manufacturer date is not known.
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