A sample was not received at the manufacturing site for evaluation for the report of the plastic part of the cannula dislodged from the metal part ; therefore, the condition of the product could not be verified.Photo attached to the parent complaint was reviewed by the manufacturing site.Photo shows part of the pak label that confirms the reported product and lot numbers and confirms the reported issue of the trocar hub is separated from the trocar cannula.A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination for device component lots traceable to the reported lot number indicates there are no additional complaints associated with the component lots for the reported issue.A sample was not received at the manufacturing site; however the returned customer photo did confirm the reported issue of the trocar hub separated from the trocar cannula.How and when the trocar cannula and hub became separated cannot be determined from this evaluation and the root cause for this complaint is unknown.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.Assemblies are 100% inspected for adhesive application during assembly.If adhesive application is incorrect the assembly is scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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