Model Number G25671 |
Device Problem
Failure to Deliver (2338)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 07/10/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is still pending, a follow up mdr will be submitted to include the investigation conclusions.
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Event Description
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During ercp the stent became stuck in the scope.Fda mdr reporting required: event is fda mdr reportable based on the device malfunction reporting precedence for this device family for the issue of ¿difficult advancement'.No adverse effects to the patient have been reported as occurring.
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Event Description
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During ercp the stent became stuck in the scope.Fda mdr reporting required: event is fda mdr reportable based on the device malfunction reporting precedence for this device family for the issue of ¿difficult advancement'.No adverse effects to the patient have been reported as occurring.
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Manufacturer Narrative
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Device evaluation: the device involved in this complaint was not available for return therefore a document based investigation will be complete.Documents review including ifu review: prior to distribution zss-10-4-rb devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl.A review of the manufacturing records for zss-10-4-rb of lot number c1616128 did not reveal any discrepancies that could have contributed to this complaint issue.The review of relevant manufacturing records, confirms the failure mode has not previously occurred with the current lot number.Based on the information available to date, there is no evidence to suggest that there are any manufacturing issues associated with lot number c1616128.There is no evidence to suggest that the user did not follow the instructions for use (ifu0100-1).Root cause review: a definitive root cause could not be determined from the available information.A possible root cause could be that the elevator wire may not have fully disengaged the elevator on the scope when it was bent in position in the body which may have led to the stent becoming stuck.Summary: complaint is confirmed based on customer testimony.According to the information reported, the patient did not experience any adverse effects due to this occurrence.Scope was removed from patient and stent was pushed out of the distal end of the scope using a catheter.Complaints of this nature will continue to be monitored for potential emerging trends.
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Search Alerts/Recalls
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