Date received by manufacturer: 18nov2019.Date of report: 18nov2019.The manufacturer¿s international service technician confirmed the reported blower issue.The manufacturer¿s international service technician recommended replacement of the blower motor to address the reported problem.The customer did not respond to multiple estimate requests.The device was returned unrepaired.The determination could be made that the device failed to meet specifications.The device was not being used for treatment when the reported event occurred, and there is a relationship of the device to the reported problem.Part was not returned to failure investigation (fi).No parts were replaced due to the device being returned unrepaired.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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