The reported event could be confirmed.This a customer service complaint.Based on investigation, the root cause was attributed to be shipment related.The failure was caused by human error.Upon deeper investigation it is believed that due to the unusual situation of southampton general being placed on an order shipment stop, the loan kit was moved to ship out the following day and the notification subsequently missed.A human error was made resulting in the notification not being sent.Appropriate training has been provided to the teams involved.However, an inspection of the kit should be performed before the surgery in order to avoid such incident (a surgical delay of one hour and half) as mentioned in the cleaning and sterilization guide: "inspection before preparing for sterilization, all medical devices should be inspected.Generally un-magnified visual inspection under good light conditions is sufficient.All parts of the devices should be checked for visible soil and/ or corrosion.Particular attention should be paid to: soil ¿traps¿ such as mating surfaces, hinges, shafts of flexible reamers.Recessed features (holes, cannulations).Features where soil may be pressed into contact with the device, e.G.Drill flutes adjacent to the cutting tip, sides of teeth on broaches and rasps.Cutting edges should be checked for sharpness and damage.Functional checks should be performed where possible: mating devices should be checked for proper assembly.Medical devices with moving parts should be operated to check correct operation (medical grade lubricating oil suitable for steam sterilization can be applied as required).Rotating instruments (e.G.Multiple use drill bits, reamers) should be checked for straightness (this can be achieved by simply rolling the instrument on a flat surface).¿flexible¿ instruments, e.G.Im reamers, should be checked for damage to the spiral element.".
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