Model Number 295025-001 |
Device Problem
Failure to Charge (1085)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Patient Involvement (2645)
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Event Date 08/01/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to a patient because patients are provided with several onboard batteries, and the freedom driver has a redundant power source of external wall power.The freedom onboard battery will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia certified hospital, reported that the patient's freedom onboard battery was unable to charge.There was no reported adverse patient impact.
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Manufacturer Narrative
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Visual inspection of the onboard battery revealed multiple scratches and separation of the battery housing.Initial system management (smbus) data review could not confirm any permanent faults; however, functional testing revealed the battery was not able to receive or output any power due to being permanently disabled by its safety monitor.The absence of permanent faults in the smbus data most likely means that the permanent fault was caused by activation of the secondary hardware protection circuit.Activation of the secondary hardware protection circuit most likely resulted from a disconnection between one of the battery cells and the main circuit.This likely is a result of the battery being subjected to rough handling or an impact shock, as evidence by the observed physical damage.Syncardia has a corrective and preventive action (capa) to track and address any applicable actions related to permanently faulted onboard batteries.Syncardia has completed its evaluation of this complaint and is closing this file.Ce 4909 follow-up report 1.
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Search Alerts/Recalls
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