This event occurred in (b)(6).The test strips were requested for investigation.The product has not been received at this time.If the product is returned in the future, a follow up report will be submitted.The retention material of lot 38908000 was visually checked and tested with a nitrite-dilution-series and 0-native-urine.The retention material showed no false positive results and fulfill the requirements.The investigation stated the test strip vial stopper contains a drying agent and was tested to be sufficient until all strips are used up if the user re-caps the vial right after removing a strip.There have been no other similar complaints received for this lot number.A 100% tightness check is performed on each vial prior to leaving the production line.The engineer at the customer site found that the test strip pusher was contaminated with urine.After cleaning the test strip pusher, negative qc results were back to normal and were negative.This suggests a handling issue at the customer site.The investigation did not identify a product problem.The cause of the event could not be determined.
|