This supplemental report is being submitted to report the device evaluation results, and provide additional information.The device was returned to the service center for evaluation.The instrument was visually evaluated and the reported broken off point was consistent with customer complaint.However, could not duplicate the reported complaint of the instrument not closing.The device was mechanically tested and the instrument was able to open/close with no restriction observed.Based on the evaluation findings, the instrument mechanically operates as intended.As a part of remediation action, a dhr review was performed for the finished device and found 1 reject detected during production.
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