Catalog Number 00882100100 |
Device Problems
Overheating of Device (1437); Power Problem (3010)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 07/05/2019 |
Event Type
malfunction
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Manufacturer Narrative
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This event is recorded by zimmer biomet under (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet.Once the product is returned and the investigation is complete, a follow up/final report will be submitted.
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Event Description
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Dermatome had been returned with information that it works intermittently and the power cable heats up approx.60-70 cm from the plug during operation.There was no harm or delay involved.No adverse events were reported as a result of this malfunction.
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Manufacturer Narrative
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This event is recorded by zimmer biomet under (b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet.Once the product is returned and the investigation is complete, a follow up/final report will be submitted.
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Event Description
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It was reported that the dermatome had been returned with information that it works intermittently, and the power cable heats up approx.60-70 cm from the plug during operation.There was no harm or delay involved.There were no burns/harm/injury due to the malfunction, and no additional graft was needed.No adverse events were reported as a result of this malfunction.
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Manufacturer Narrative
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This event has been recorded by zimmer biomet under (b)(4).On 12 august 2019, it was reported that a dermatome would not work intermittently and that the power cable would heat up during use.The customer returned a zimmer electric dermatome serial number (b)(4) for evaluation of the device on 28 august 2019 noted that the interior cable of the plug harness assembly was damaged and that the device was out of calibration at the 0, 10, and 20 settings.Upon further evaluation, it was found that the motor ran above motor speed specifications and that there was a defective needle bearing on the device.Repair of the dermatome occurred on 9 september 2019 and involved replacing the motor, shaft and sleeve bearings, needle bearing and the plug harness assembly as well as recalibrating the device.The technician then tested and verified that the device was functioning as intended, then returned the device to the customer without further incident.While the service technician found that the power cable was damaged, which could cause the inside of the cord to heat up during use, and that the motor was running above motor speed specifications, it cannot be determined from the information provided as to what caused the damage to the power cord and what caused the motor to break down such that it was not running at a speed.As such, a specific root cause of the reported issues cannot be determined.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.Review of the information provided during the investigation determined that there are no further actions needed at this time.This complaint will be tracked and trended for any adverse trends that may warrant further action.
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Event Description
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No additional event information available.
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Search Alerts/Recalls
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