Device malfunction, pain, and perforation were reported.The ams700 device was visually inspected and functionally tested.The cylinders performed within specifications.The pump failed the inflation test and did not transfer a sufficient amount of fluid to fully inflate the cylinders.The analysis confirms the allegation of device malfunction, as an inability by the pump to transfer a sufficient amount of fluid to the cylinders could appear to a user to be a loss of fluid in the pump.Pain and perforation could not be confirmed through product analysis.The investigation conclusion code of cause traced to component failure was chosen because the device complaint was traced to a component failure during product analysis.Based on the results of this investigation, no escalation is required.If further information is received at a later date, the product investigation will be reopened to address the additional information.
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