Neomed requested follow up information from the user facility on (b)(6) 2019.The first response from the user facility was on (b)(6) 2019.The user facility noted in the response on (b)(6) 2019 that "we usually use the 100ml syringes to deliver feeds directly into the ng tube, not via a drip method." on (b)(6) 2019, the complainant reviewed product brochures for the neomed gravitypro and followed up via email indicating that "maybe we misunderstood the intent of these 100ml syringes" and "maybe there was no trouble with the syringes after all!" additional education sessions were offered to the nurse manager and team.It was confirmed by neomed quality that the current product instructions for use provides information regarding the vent zone and that improper syringe selection or syringe profile from a pump menu when using a pump may lead to inadequate delivery.The ifu also mentions that moving the plunger into the vent zone prior to the attachment of feeding tube or extension set may lead to leakage or inadequate delivery.The complaint device was returned from the user facility and received by neomed on (b)(6) 2019.A visual inspection of the sample was performed by neomed quality associate on (b)(6) 2019.No visual defects were noted upon evaluation that would contribute to the event as reported.An additional functionality review of the complaint device is pending.
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Baby with g-tube restarting feeds via gravity/drip method.Baby has order to feed "neocate, 22ml/hr to gravity." 70ml of milk was drawn up in 100ml neomed enfit syringe, connected to an abc infant enteral feeding pump, set to infuse at 22ml/hr.When rn looked at syring an hour or so later, the syringe no longer had milk in it, even though the pump was going as expected and plunger was in place in syringe.Feeding infused too quickly, possibly due to some sort of "leak" in the system, allowing milk to go in via gravity rather than the prescribed rate.Rn tested the same syringe/pump with water after this event, and same results occurred.Syringe of milk emptied prior to expected time via pump.Same rn tested a 2nd 100ml syringe to see if the same thing would happen, and it infused as expected.
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