During priming, the failure "heater temperature too high" occurred.According to the service report # (b)(4) dated 2019-10-25 the field service technician (fst) replaced the hcu 40 device printed circuit board, hcu 40 heater main hv kit, hcu 40 pump main wet end kit, hcu 40 main temp.Sensor for outlet, hcu 40 vacuum valve, hcu 40 hose clamp kit and hcu 40 filter mat.According to the communication with the sales and service unit (ssu) dated 2019-11-11 the probably root cause could be a defect of the heater.Thus the reported failure " heater temperature too high " could be confirmed.The reported failure heater temperature too high happened during priming.The hcu 40 which was used, was responsible for this complaint.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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