Correction: changed product code - product code from jil to jhi (used for hcg).Siemens service report: all tests were performed using the power supply that came in with the instrument and the instrument was connected to its connect platform with the barcode reader plugged in.When service unpacked the table assembly, they noticed a mark on the calibration bar which looked like dry spillage.On closer inspection when the marks would not clean off, they found that the marks were physical damage to the bar.The table assembly was replaced and ten cassettes were run with no false results.
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