The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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The device history record was reviewed and indicated that the product was released accomplishing all quality standards.A sample has been received for the evaluation.Upon a visual evaluation of the returned sample, the reported condition is confirmed.The most likely root cause for the stylet disassembly indicates that this issue could have occurred due to the incorrect set-up of the pistons of the machine.As a preventive action, an adjustment was made to the pistons.
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