In the picture provided by the distributor, the bolts for the pump linkage were missing, which is what caused this to occur.In addition, the estimated life of the strapstand is 5 years.This unit was orginally shipped in january 2008 making this unit almost 12 years old.Ami personnel contacted the distributor on several occasions asking for additional information regarding the caregiver and for more pictures of the entire unit.However, we have been unable to receive any additional information, which leads us to believe the injury was not serious.The instructions for use provided with the strapstand stated to check your strapstand periodically to make sure that all nuts, bolts, and adjustable parts are tightened securely.In the last email sent to the distributor ami reminded the distributor of the following information: keep the client's wheelchair in position while they are standing in the strapstand.Inspect the strapstand daily to ensure that all nuts, bolts, and adjustable parts are tightened securely.Inspect the (seat) strap of the strapstand daily.If you see any wear on any components contact altimate medical customer service.
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