The reported issue was inconclusive.The root cause of the reported issue could not be determined as the sample was not returned for evaluation.A potential root cause of the reported issue could be a faulty load cell wire assembly.However, this cannot be confirmed.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.The instructions for use were found adequate and state the following: "with standard bag, start measurement where tubing enters bag at anti-reflux chamber.With urine meter bag, start measurement where tubing enters plastic urine meter.Remove backing from strip to expose a light glue for attaching strip to tubing as an aid in measuring the tubing length.The urine is measured once it enters the bag.The measurement is recorded after the urine bolus settles for a few seconds.This delay helps ensure that the measurement is accurate, and doe snot reflect artifact." corrections: concomitant medical products, labeled for single use.
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