Qn#(b)(4).A device history record review was performed on the epidural catheter with no relevant findings.The customer reported the catheter has a hole.The customer returned one catheter piece (reference attached files (b)(4)).The returned catheter piece was visually examined with and without magnification.Visual examination of the returned catheter piece revealed the proximal end was returned as the proximal tip is still intact.The likely most distal end appears to have cut.Also, there appears to be damage to the extrusion and coil wire approximately 5mm from the likely distal end (reference files (b)(4)).Specifications per graphic kz-05400-002 rev.9 were reviewed as a part of this complaint investigation.The ifu for this kit, e-17019-110a; rev.2, was reviewed as a part of this complaint investigation.The ifu cautions the user, "do not alter the catheter or any other kit/set component during insertion, use or removal (except as instructed)." a corrective action is not required at this time as the investigation shows no evidence to suggest a manufacturing related cause.All epidural catheters are tested for leaks at the time of manufacturing.A device history record review performed on the epidural catheter showed no evidence to suggest a manufacturing related cause.The hole was detected during use.Therefore, based on the condition of the sample received and the time of discovery indicate operational context caused or contributed to this event.The reported complaint of epidural catheter having a hole was confirmed based upon the sample received.The customer returned one catheter piece measuring approximately 5.1cm.The returned catheter piece appears to have been cut and was damaged near the likely most distal end.The ifu for this product cautions the user not alter the catheter.All epidural catheters are 100% tested for leaks at the time of manufacturing.A device history record review was performed on the epidural catheter with no evidence to suggest a manufacturing related issue.The hole was detected during use.Therefore, based on the time of discovery and the condition of the sample received, unintentional user error caused or contributed to this event.
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