The complaint device was returned for evaluation.Incoming visual inspection found that the case was cracked.Technical visual inspection found no anomalies.Device evaluation identified that there was an spo2 malfunction.The spo2 pcb board was replaced.The software options were set to c00 c01 c13 c15 c20.The software was set to k.21.58.The circuit boards were inspected.The nibp was calibrated.The device was tested on a simulator and the display, ecg, ibp, network lan/wlan, nibp, on/off, spo2, and temp tests all passed.It was determined that this was related to the previous repair.The root cause was determined to be a broken coil.This type of event will continue to be monitored.
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