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Model Number 8881907102 |
Device Problems
Break (1069); Crack (1135)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/14/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event Description
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The customer reported that upon opening the of cartons of the syringes, there were broken pieces of syringes inside the packaging.Additional information received from the customer stated that the tip of the syringes was broken and some of them were snapped off clearly.Also, few of the syringes had cracked barrels.No patient involved.
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Manufacturer Narrative
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A review of the device history record was performed for the reported lot number.The device history record was reviewed and indicated that the product was released accomplishing all quality standards.Few pictures have been received for the evaluation.Upon visual evaluation of the picture, the reported condition is confirmed.The method of root cause analysis that was implemented in this investigation was to conduct a six m assessment.The assembly system was reviewed, the damage observed is due to misalignment of sensors and jams in the rotary assembly machine (ram).Based on the information available, and the investigation findings, a new formal investigation is not deemed necessary at this time.Controls are in place to prevent the observed issue and no new or unanticipated issue was observed.
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Search Alerts/Recalls
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