The customer reported that two patient samples gave false positive results with the anti-d reagents of erytype s abd+rev.A1, b on tango infinity.The samples were rh negative when tested manually.The affected sample numbers are (b)(6) (the patient had a history of rhd negative) and (b)(6) (new patient).The customer stated that patient sample (b)(6) yielded a 2+ positive reaction and the other patient sample a 1+ positive reaction.Furthermore the customer stated the same two samples were tested again after the bromelin was freshly prepared.The rh(d) was negative this time for each sample.Additionally the customer reported another incidence of sample that was run on night shift that was rh positive using the tango infinity with the same lot of bromelin and some lot of plates.When run manually it was weak d negative.Repeated on tango infinity with fresh bromelin and it was rhd negative.The sample id is (b)(6).The customer provided two tango infinity images which looked very similar.The reaction strength was 1+ positive.The patients id was not on the images.Visually the reactions looked unusual in appearance.The customer also provided the complaint sample of erytype s abd+rev.A1, b for investigational testing and three samples labeled as (b)(6).Our quality control laboratory tested the patient samples (b)(6) with the complaint sample on tango infinity.Both samples yielded negative results.Sample (b)(6) could not be tested on tango infinity due the too low volume of the sample.Additionally the samples were sent to an external laboratory for molecular typing.The results were: sample (b)(6) : ccddee sample (b)(6) : ccd.Ee (interim result); dna-sequencing was not possible, because the amount and the quality of the isolated dna sample (b)(6) : ccd.Ee weak partial 15 (isbt: rhd*15).The complaint as well as our qc lab's retention sample of erytype s abd+rev.A1, b was tested with different samples and controls on tango infinity.All positive and negative reactions were correct.We did not observe any false positive reaction.The outcome of the investigation in the external laboratory was that only one of the provided patient samples was really rh(d) negative.This result explained the positive reactions on erytype at customer´s site.The section performance characteristics and limitations of the method of the instruction for use contains an appropriate note with regard to the reaction mode of weak d and d variant and erytype which occuured within the complaint handling of this particular case: "category dvii cells as well as very weak expressions of the d antigen (weak d or partial d with a very small number of receptors) may either react weakly or react negatively with both anti-d reagents." testing by our quality control laboratory confirmed the allegedly defective lot of erytype s abd+rev.A1, b functions correctly.A review of the batch record documentation showed no irregularities which might have negative influences on the quality of the allegedly defective lot.The provided log files are incomplete; the most important file from the date of event is missing.An analysis is therefore not possible.The affected tango was inspected by one of our field service engineers.No indication for an instrument malfunction could be identified on current data.Log files were incomplete.The service engineer confirmed a proper function of the instrument.
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