Product complaint # = > b)(4).Udi: b)(4).Upon visual inspection, it is observed that there is no physical damage except normal wear which would not contribute to the reported complaint condition.It is observed that the screw that holding the assembly is rusty.The device also makes some squeaking noise when it is operated.Dimensional inspection is not required as there is no physical damage observed with the device.A visual inspection, and document/specification review were performed as part of this investigation.The complaint cannot be confirmed as no broken features were observed with the device.A definitive root cause could not be determined for the reported problem.No product design or manufacturing issues were identified, and no new malfunctions were identified either.Based upon these results, no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.
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