RESPIRONICS CALIFORNIA, INC V60 VENTILATOR; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT,FACILITY USE
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Model Number V60 |
Device Problem
Material Discolored (1170)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2019.Date of report: 10/30//2019.
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Event Description
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The customer reported the touchscreen is discolored and dark.There was no patient involvement.
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Manufacturer Narrative
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Date received by manufacturer: 18dec2019, date of report: 19dec2019.The manufacturer¿s international service technician confirmed the reported issue.The manufacturer¿s international service technician replaced the defective user interface to address the reported problem.The unit successfully passed the required performance verification test.The determination could not be made that the device failed to meet specifications.The device was not being used for treatment when the reported event occurred, and there is a relationship of the device to the reported problem.Part was not returned to failure investigation (fi).The root cause cannot be determined until the device is returned and investigated.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4: 05feb2020.B4: 06feb2020.The user interface (ui) assembly was returned to failure investigation (fi) for evaluation.Visual inspection of the user interface assembly revealed no evidence of damage or contamination.The user interface assembly will be installed in the fi test ventilator in an attempt to duplicate the reported problem.During debugging, found cold cathode fluorescent lamp (ccfl) burn out.Due to the damage to the (ccfl) backlight no further testing required.The determination could be made that the device failed to meet specifications.The device was not being used for treatment when the reported event occurred, and there is a relationship of the device to the reported problem.The burn out cold cathode fluorescent lamp (ccfl) backlight causes the dim display.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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